SJS Solutions, LLC

A Provider of Highly Effective Solutions to Contact/Call Center Organization that are at an Inflection Point in their Customer Service Lifecycle.

Over 25 Years of Contact/Call Center Experience

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SJS Solutions, LLC


Motivating staff to personally connect with customers

Human Capital accounts for 70-80% of the operating expense in a contact center - We help improve the utilization of your most valuable resource.


Leveraging technology tools to drive efficient operations

Technology is a key enabler to driving efficient operations in a contact center - We help identify and implement critical technology solutions.

SJS Solutions, LLC


Establishing meaningful metrics to drive effective business results

Metrics are a major driver of employee behavior and for measuring business results - We help identify the key metrics to drive behavior that achieves the outcomes most beneficial for your customers and the organization.