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Scott Sachs, President SJS Solutions, LLC

Leveraging over 25 years of experience in the contact center space, Scott identifies and supports the implementation of effective solutions improving the customer experience while driving operational efficiencies.

Scott's experience includes 20+ years growing and leading large multi-site contact centers in the financial services, wireless, and insurance industries and 9+ years consulting to contact centers of various sizes (<10 seats to >3000 seats) challenged by an array of both operational and strategic issues across a vast number of industries.