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SJS Solutions, LLC
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  • About Us/Projects
  • Publications
  • Bio/Contact
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  • Home
  • About Us/Projects
  • Publications
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  • scott.sachs@sjssolutions.net

SJS Solutions, LLC
  • Home
  • About Us/Projects
  • Publications
  • Bio/Contact
×
  • Home
  • About Us/Projects
  • Publications
  • Bio/Contact
  • scott.sachs@sjssolutions.net

Publications

  • Why is Customer Self-Service important for Contact Centers?

  • 10 Myths about Outsourcing Contact Centers

  • Call Center Compliance checklist for Hybrid Workforces

  • Call Center Security best practices to Protect Customer Data

  • What is Call Management?

  • What Does a Customer Service Manager do?

  • What is a Cloud Contact Center?

  • AI Impacts The Contact Center

  • 8 Customer Service Metrics To Measure Call Center Success

  • Best Practices For Call Center Monitoring

  • Renewed Focus on Contact Center Trends 

  • How Contact Centers Can Make WFH Sustainable

  • Tips For Creating Remote Call Center Programs Amid COVID-19 Pandemic

  • What Are Some Benefits Of SSO In Contact Centers?

  • 4 Steps To Successful Contact Center Technology Implementation

  • Strategize A Smooth Contact Center Migration

SJS Solutions, LLC
  • (610) 636-1613

  • scott.sachs@sjssolutions.net

  • Home
  • About Us/Projects
  • Publications
  • Bio/Contact

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